Accessibility Statement

This statement was last updated on April 11th 2026

We are committed to ensuring that the websites - mysteryshopping.is & hulduheimsoknir.is - is accessible to all users, regardless of ability, technology, or circumstances. We aim to provide an inclusive and user-friendly digital experience and continuously work to improve accessibility across our services.

Accessibility Status

This website is partially compliant with the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

While we strive for full compliance, some areas of the website may not yet meet all accessibility standards. We are actively working to identify and resolve these issues.

Measures to Support Accessibility

We aim to take the following measures to ensure accessibility:

Use of clear and concise language
Logical structure with consistent headings and navigation
Adequate colour contrast for readability
Responsive design for desktop, tablet, and mobile devices
Ongoing review and improvement of accessibility practices
Consideration for assistive technologies such as screen readers and keyboard navigation

Known Limitations

Despite our efforts, some content may not be fully accessible. This may include:

Older pages or legacy content
Certain third-party integrations or embedded elements
Documents or files not originally designed with accessibility in mind

We are working to address these limitations as part of our continuous improvement process.

Feedback and Contact Information

We welcome feedback on the accessibility of mysteryshopping.is & hulduheimsoknir.is .

If you encounter any accessibility barriers or have suggestions for improvement, please contact our webmaster:

Email: info@2019ehf.com
Phone: (+354) 772 1870

We aim to respond to accessibility-related enquiries as quickly as possible.

Enforcement Procedure

If you are not satisfied with our response, you may have the right to lodge a complaint with relevant national supervisory authorities within the European Economic Area (EEA).